We have been with Ron Hogan and his team for nearly 20 years. He, Adam Ditmer, and Jason Ellis are the greatest at understanding our transportation needs for those we serve with special needs due to disabilities. Each helps us find the right vehicle; and, the right financing package. And, then, when service is needed, we have on our team Mike Straley, our Service Consultant who helps keep our fleet on the move! Over the years, we would not think about going any place else.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Merit Chevrolet and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!
Stacy as well as the entire dealership where amazing ! They helped me every step of the way to make sure we found a good fit for my situation and i appreciate everything they did to make it happen for me ! Excellent service and very satisfied !
Your satisfaction is important to us, so we want to sincerely thank you for choosing Merit Chevrolet and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi there, thank you for taking the time to leave a review for us at Merit Chevrolet. We're happy we could meet your expectations! Thank you again for choosing Merit Chevrolet and we hope to see you again.
Went in knowing what I would like, came out with what I wanted and a good experience. Scott and Diane did a great job getting me setup and knowing all the features and Jason made it a fast and easy process to attain.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Merit Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Merit Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
I came in for service because my power steering pump failed at 45K miles. It was repaired with an aftermarket pump, which should be OK. The steering system & radiator coolant also go flushed during the visit. I'm back to smooth & silent steering so that's good. What was not good is during this visit some fluid got on the interior door panel & was running down it. Fortunately it didn't do any damage to the vinyl skin. Also, when I came to get my car it was not in the area where cars with completed work are picked up. After looking for it for 10 minutes, I asked a service consultant for help locating my car. Apparently it was in the back lot & not where I was told it would be. The service runner went to retrieve it, but then walked back to tell me he can't get into the car because fob was not working & he didn't know what to do about the cover over the door key hole to use the key. The fob works fine, it's just that it needed to be synced to the car. The mechanic must have disconnected the battery to work on the steering pump, causing the fob & car to lose connection. I pulled off the key hole cover & used the key to get in the car & drove home to clean up the interior door panel & re-train the fob. This isn't a big issue all by itself, but more often than not when I get work done here I end up with something I have to do that should be part of finishing up the job. Last time I visited was with another car with a broken wheel stud. The stud got replaced, but the lug nut wasn't because parts dept didn't have the right one, so I drove to another dealer (missing one lug nut) that gave me one for free that was a "take off" from a car they swapped wheels on. Merit is convenient & the work needed gets done, but it's the final details that get missed & impact the overall experience for this customer.
Ryan - Thank you for your feedback. We apologize for the inconvenience, and will work with our service team to ensure we get the details right going forward. We appreciate your business, and look forward to the opportunity to serve you again in the future. Sincerely - Merit Chevrolet.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Merit Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Merit Chevrolet!