577 Reviews Found
Confirmed Sales Customer
This is my second vehicle purchase working with Jason Wortman at Merit Chev and it was as quick and painless as the first one. I will continue to work with them in the future.
Jeffrey J.
LAKEVILLE
Business Response
Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Business Response
Shawn, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Communication was not the best. No call to let us know it was going to take an extra day. When called late in the day the person answering the phone said it was being worked on, didn't know when it would be done, and call back tomorrow. This type of follow up was a complete surprise as usually the communication from Merit is top notch. It didn't seem like communication should have been a problem because when you came into the service area all the service writers were standing around talking and joking about something. In addition the caps on the lug nuts for my truck had multiple loose ones. I had to go around to each tire and check the tightness of the plastic lug covers. Some looked like they were ready to come off. My wife picked up the truck and I have not had a chance to drive it so I hope all the maintenance was done correctly. So disappointing.
Donald L.
MAHTOMEDI
Business Response
Donald, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Merit Chevrolet CO., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (651) 925-2786 to discuss ways we can better serve you in the future.
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Business Response
Jeffrey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Prompt revisit scheduled after service issue reported.
Kris V.
LAKE ELMO
Business Response
Kris, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Business Response
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Brian, thank you so much for the positive review! We hope to see you soon!
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Business Response
We really appreciate your feedback! We hope to see you soon!
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Confirmed Service Customer
Even though I didn't have an appointment when I stopped in, I was able to get in right away for an oil change. It took less than an hour - very satisfied with the service.
Robert S.
OAKDALE
Business Response
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent service…fast and reliable. Chuck is the best as a service writer and customer service.
William D.
NEW BRIGHTON
Business Response
William, we're happy you found our staff to be supportive during your experience here at Merit Chevrolet CO.. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Imogene, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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Confirmed Service Customer
The guy who checked me in and out was such a great guy! Very happy during this trip to dealer 👍🏻
Melvin V.
SAINT PAUL
Business Response
Melvin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Diane was very helpful and proactive to help find the car I wanted.
Talia B.
LAKE ELMO
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Business Response
Jeffrey, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We really appreciate your feedback! We hope to see you soon!
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Confirmed Service Customer
Purchased three vehicles from Merit Chev. All three are still being serviced there. Awesome Service Department and Sales Department… Fair and honest has always been my experience with Merit…
Hardy S.
SAINT PAUL
Business Response
Hardy, your satisfaction is important to us, so we want to sincerely thank you for choosing Merit Chevrolet CO. We look forward to your next visit! Take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Merit Chevrolet CO. and we hope to see you again soon!
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Confirmed Sales Customer
Jerry was awesome, he is a great communicator and let us know each step of the process. We were taken care of so well by everyone on the team at Merit!
Jane S.
SHOREVIEW
Business Response
Jane, we're happy you found our staff to be so supportive during your experience here at Merit Chevrolet CO.. We sincerely value your business and look forward to your next visit!
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Business Response
Scott, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!