Confirmed Service Customer
My 2020 AWD Trax developed a leak in the rear differential as identified by Goodyear during a new tire purchase and free inspection. Took it to Mauer Main Chev in Anoka by appointment. they contacted me 6 hours later with "Great news, your leak is only a seap and does not require repairs at this time". My reaction was "Wait what? You want me to wait until my drivetrain warranty is expired and then come back to pay out of pocket for more expensive repairs? There's a puddle forming on my garage floor". They just said sorry, we don't qualify it as a leak at this time. Took it to Merit Chev in Maplewood next and they fixed the issues less any questioning and also helped me find the best discounts/cost savings. Merit restored my faith in GM and why I purchased my vehicle brand new from them in the first place.
Peter B.
COON RAPIDS,
MN
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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