Confirmed Service Customer
8:30 appointment to get oil changed and nothing else. Truck sat outside till 9:00 before being moved. Talked to some why it is taking so long and he said he would check, no answer. Finally get the truck back at 9:45 unwashed ( 46 degrees outside ). If they rotated the tires it could have been a four hours. No communication.
Anthony R.
SAINT PAUL,
MN
Business Response
Anthony, we are disappointed to learn of your experience here at Merit Chevrolet CO., but will take this opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (651) 925-2786.
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