The vehicle is leaking oil at the drain plug.I was there for a scheduled oil change appt on Friday 10/20/17 1030 am .I was cleaning leaves from the drive today 10/23/17 and noticed 3 four inch circles of oil droppings where the car is normally parked.. To confirm the leak I took a flashlight under the oil pan and saw drops of oil at the drain plug.This oil pan is relatively new as it was replaced At Stillwater Fury when they stripped the plug about a year ago.I stopped going to Fury because they are hacks and cant replace an oil plug-WOW ! Now your shop has done the same thing. I plan to visit and discuss this service tomorrow-hope your service MGR is in early.Thanks Doug
The starter in my vehicle quit working. Merit Chevrolet replaced it. Several days later the new starter failed. Merit promptly hauled my vehicle to their facility and replaced the starter at no charge.
Came in to have a bulb replaced. Was told earlier that there wouldn't be time for an oil change, but when I came in, was able to get my bulb replaced, get an oil change and get my tires rotated. Yay! Saved me a trip for later in the week!
Duane K is a great service specialist - love working with him when I have an issue with my Saturn. He doesn't always give me the best news, but I know he will tell me straight on what needs to be done 'today' for safety reasons or other issues it can cause, as well as let's me know what can wait to be fixed at a later time.
John Bahns was great. I went in for an oil change. He explained what extra needed to be done right away, and what will need to be done within the next 6 month, without the high pressure that I have recieved from other places. John was nice and very professional. Thank you for everything.
Brought the car (2007 Saturn Ion) in for routine maintenance & to check possible alignment issue. Maintenance & alignment issue resolved within 1 1/2 hrs. Final cost was a lot less then I expected. Typical great service & super friendly staff.
Duane, my service rep and his team are the best. Do they always give me good news, no, but Duane is always honest as to what work my car needs now and what the reasons are..if it's a safety issue, and what can wait to have done at a later time.
I think they had my car too long for rhe service rendered. I took car in at 11:15. It was not ready until after 5. I told them i needed it so i could go to work that evening.
They changed one bulb in one headlight. Applied polish and buffed out light cloudiness. 6 hrs too long for this repair.